Greek Prime Minister Kyriakos Mitsotakis on Friday offered his warm congratulations to the leadership of the ministries of labour and digital governance for their work while attending an event at the labour ministry to mark the upgrading of electronic services offered to the public by the social insurance and employment agencies and departments, ANA reports.
“I was thinking that the definition of progress is relatively simple: progress is to not accept the logic that nothing can be changed,” Mitsotakis noted, referring to the experience of a woman that had used the 1555 call centre.
“Our fellow citizen said it all: from the comfort and safety of her home she could process her applications with an expert of the organisation. Nothing was self-evident, hundreds of people worked for it and this project had a high degree of complexity. The 1555 line is not a simple call centre. I would like to invite the citizens to make greater use of 1555,” he said, noting that it was a great thing for a public service to be awarded as call centre of the year.
“We are changing the state using technology as a tool, not an end in itself,” Mitsotakis added.
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