From Wednesday, November 12, Ryanair is permanently eliminating paper boarding passes and moving to a fully digital boarding process, via the “myRyanair” app. The announcement was made today, Thursday, November 6, by Europe’s largest airline, which serves over 207 million passengers annually.
The change means that passengers will no longer be able to download and print a paper boarding pass, but will have to use exclusively the digital card generated in the app during check-in.
According to Ryanair, around 80% of passengers already use digital boarding passes, so the transition is expected to affect only a small percentage of travelers. The company calls on those who still print their cards to download the “myRyanair” application in time.
The complete digitalization of the process, the company emphasizes, will offer a “faster, smarter and more environmentally friendly travel experience”, while enhancing the functionality of the application, which now also incorporates a series of innovative features:
- Order to Seat: Ability to order food and drinks from the mobile, with priority in service.
- Live Flight Information: Live information on boarding, gates and delays.
- Direct Updates: Direct notifications from the Ryanair operations center in cases of disruptions or flight changes.
- Alternative Flight Options: Alternative flight options in real time in the event of schedule disruption.
- Travel Documents: All necessary travel documents gathered in one place.
Ryanair Chief Marketing Officer Dara Brady said:
“From Wednesday 12 November, passengers will no longer be able to print boarding passes, but will instead be able to use their digital boarding pass via the myRyanair app. More than 80% of our customers already use this feature, so the change will not affect most of them. For those who still print their passes, we would like to remind them to download the app in good time. The move to a fully digital system offers a simpler and more sustainable experience for all travellers.”
Ryanair says the initiative is part of the airline’s sustainability strategy and its drive to reduce paper usage, while making it easier to communicate and serve passengers via its app.
