The quality of the hotels and the services provided by the Greek hotels was improved last year, according to a research by TUI Germany.
The results were presented by Elke Janssen, head of the TUI Hotel Consulting & Quality Management, during the “4th Meeting for Quality in Tourism” held in Rhodes.
More specifically, on a scale from 0 to 10, the total rating of the Greek hotels was 8,70. The islands of Kos, Rhodes, Crete stand out with 8,84, 8,73 and 8,70 respectively.
The main conclusions were:
- Quality is a major factor for potential customers of hotels and destinations.
- The best results were at the categories “customer service”, “hotel facilities” and “restaurant quality”. The category “room quality” is at low levels, however improved compared to 2015.
- Compared to other EU destinations, Greece is among the best on the “hospitality” category.
- On the other hand there is room for improvement in the field of environmental care as well as cultural infrastructure.
TUI Germany customers to Greece have the following characteristics:
- 50 pct are couples and 40 pct families with children
- 43 pct are people with university education
- 49 pct are people of higher income
- 1/2 of the customers visiting Greece are 40-49 years old, followed by 50-59 years old (27 pct) and 30-39 years old (20 pct).
- September is the month with the highest number of arrivals, followed by August and June.
Read more here.
RELATED TOPICS: Greece, Greek tourism news, Tourism in Greece, Greek islands, Hotels in Greece, Travel to Greece, Greek destinations , Greek travel market, Greek tourism statistics, Greek tourism report
