The newly introduced online platform of Greece’s Citizen Services Centers (KEP), myKEPlive, saw some 114 successfully fulfilled digital appointments on its first day of operation, with six fresh appointments booked on Saturday alone.
On the first day of myKEPlive’s live launch, four people with special needs entered the platform to request an appointment, 79 logged in for information or an application, 27 for municipal services, and 4 businessmen logged into the system for relevant requests, ANA reports.
The service will eventually be available to all municipalities by the end of the year. This will include renewing unemployment cards, payment of e-administrative fees, family certificates, copies of criminal records, and certificates of payment of social insurance contributions.
The platform offers 52 services and is participated by 32 KEPs in 30 municipalities, supported by 150 trained staff, and allows the public to be served through a scheduled video call to a trained employee and to submit applications from home, without having to wait in line at a KEP or other government service.
It serves both individuals and companies, covering 42 administrative processes and enabling remote updates on 235 licensing processes for the provision of services.
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