Greece’s Railroad Regulatory Authority (RAS) urged Hellenic Train SA on Wednesday to improve the way it notifies when trains are delayed or cancelled and requested it adopt a related five-point EU directive, ANA reports.
In a statement, RAS said that “it has determined that systematic cancellations, delays, amendments or abolished schedules by Hellenic Train SA are not publicized to passengers on time, despite repeated reminders to boost information provision by any available means.”
The authority said it has received numerous complaints and reports about inadequate information and poor services in urban railroad schedules in Athens and Thessaloniki.
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