The Municipality of Rethymno invites all adult residents and visitors to try out the free automated public electric bike-sharing system.
The bike-sharing service is a modern and practical option for everyday urban travel, offering an easy and immediately accessible solution to all adult citizens. The central goal of the service is to promote cycling as an alternative, economical, and environmentally friendly means of transport. Using bicycles significantly reduces pollutant emissions, helps ease traffic congestion, and supports a greener, more sustainable way of moving around the city. At the same time, it encourages citizens to adopt more ecological choices and highlights the importance of micromobility in urban areas.
Additionally, regular use of bicycles has multiple health benefits, as it provides physical exercise and contributes to overall fitness. Thus, the service not only facilitates transportation but also acts as a tool for promoting a healthier lifestyle.
The Municipality of Rethymno’s public electric bike system consists of a total of forty-four (44) specially designed electric bicycles. These bikes will be available for use by individuals over the age of 18, through the easybike Rethymno app, which is available on both the Play Store and Apple Store for Android and iOS devices.
Android: https://play.google.com/store/apps/details?id=gr.brainbox.kaperethymno&hl=en
iOS: https://apps.apple.com/us/app/easybike-rethymno/id6480051290
Registered users will be able to borrow and use an electric bicycle for a period of three (3) hours, as defined in the System’s Operating Regulations. Afterwards, to complete their rental, they must return and lock the bicycle by placing it in any available docking and charging station installed at the following selected locations in the Municipality:
Marina Parking (Delfini Building)
Four Martyrs Parking
Koumpes (Fragakis Plot)
Platanias (Intersection of Old National Road with Arkadiou provincial road)
Lyceum of Greek Women Square
Perivolia (Intersection of Aris Velouchiotis Street with Australian Fighters Street)
System Usage Instructions
RENTING A BIKE VIA THE APP
Download the easybike Rethymno app on your mobile phone and create an account by filling in the required details.
Activate your location services and Bluetooth.
For your first rental, you will need to verify your account. From the app menu, go to My Account and then select Account Verification.
Verification via AADE (Greek tax authority): Select Verification via Taxisnet. Then, enter your personal credentials (Username and Password) in the AADE platform and choose Login. If your details are correct, the verification process will be completed automatically.
Verification via document submission: Select the appropriate checkboxes and upload clear photos of your passport or ID card (front & back). The Municipality’s staff will review the information, and if it matches the details provided during registration, your account will be verified.
To rent a bike, go to one of the available stations and scan the QR code located on the bicycle using the easybike app.
Wait until the system unlocks the bike.
You’re ready! Pull the bike backwards to remove it from the docking lock.
RETURNING A BIKE
Go to the station that suits you.
Find an empty dock and place the bike into the lock.
The bike is automatically recognized, and the lock secures it with a distinctive sound.
Attention! Make sure via the app that the bike has been recognized by the system and properly locked into place.
In the future, the option to automatically rent a bicycle via credit card will also be available. As part of this service, a security deposit of fifty euros (€50) will be reserved for each rental. The amount will be automatically reserved when using the card and released upon the proper return of the bicycle. Note that the time required for the amount to be released back to the user’s account depends on the bank or card provider used for the transaction.
